1. Who We Are
Huraa is the trading name of Hugh Thomas, a UK-based sole trader providing mining technology consultancy services. For the purposes of UK data protection law, Hugh Thomas trading as Huraa is the controller of personal information handled through this website and in connection with consultancy enquiries.
You can contact us at services@huraa.co.uk or by phone at +44 7580 349 759.
2. Information We Collect
We may collect your name, job title, organisation, email address, phone number, enquiry details, project information, billing information, and correspondence when you contact us, request services, or work with us.
This website does not currently use contact forms, analytics cookies, or advertising cookies. If you email or call us using the links on the website, your message and contact details will be handled by the relevant email, phone, and hosting providers.
3. How We Use Information
We use personal information to respond to enquiries, prepare proposals, deliver consultancy services, manage client relationships, issue invoices, keep business records, comply with legal obligations, and protect our legitimate business interests.
4. Lawful Bases
We process personal information where it is necessary to take steps before entering into a contract, perform a contract, comply with legal obligations, or pursue legitimate interests such as managing enquiries, providing services, maintaining records, and protecting the business.
5. Sharing Information
We do not sell personal information. We may share information with service providers that support email, hosting, accounting, payment, communications, document management, or professional advisory services. We may also share information where required by law, regulation, court order, or a competent authority.
6. International Transfers
Some service providers may process information outside the UK. Where this happens, we rely on appropriate safeguards or other lawful transfer mechanisms required by UK data protection law.
7. Retention
We keep personal information only for as long as needed for the purposes described in this policy, including enquiry handling, service delivery, legal, accounting, tax, insurance, and dispute-resolution requirements. Retention periods may vary depending on the nature of the relationship and applicable obligations.
8. Security
We use reasonable organisational and technical measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Rights
Depending on the circumstances, you may have rights to access, correct, delete, restrict, object to the use of, or request a copy of your personal information. You can exercise these rights by contacting us.
If you are unhappy with how we handle your information, you can contact us first. You also have the right to complain to the UK Information Commissioner's Office.
10. Updates
We may update this policy from time to time. The latest version will be published on this page with the updated date shown above.